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Return to: 1999 News Releases

JO ANN CARACAPPA NAMED VICE PRESIDENT OF OPERATIONS AT IN-TOUCH

MELVILLE, NY, Nov. 10, 1999 -- Jo Ann Caracappa has been appointed Vice President of Operations at In-Touch Management Systems, Inc. Alan J. Hills, In-Touch president, made the announcement. Caracappa oversees a 55-person office staff and reports directly to Hills. "Jo Ann has a proven operations track record with leading wireless communications companies and her expertise will be invaluable to us as we continue to grow in the years to come," Hills said.

Caracappa is responsible for all day to day operations at In-Touch. Her duties include supervising installations (new clients, merges, conversions, etc.), establishing new procedures, training programs, human resources and customer support.

Prior to joining In-Touch, Caracappa served as Operations Manager for Preferred Networks, Inc. (PNI). The Atlanta-based company acquired Mercury Paging & Communications in February 1997. Caracappa was based in the Syosset, NY office, which was responsible for 75 percent of the reseller revenue generated by the company. She supervised a 20-person staff and was responsible for a $2 million inventory.

Caracappa was with Mercury Paging in Syosset for three years prior to the acquisition where she served as Vice President-Operations. Before coming to Mercury Paging, Caracappa spent four years at Manhasset, NY-based Contact Communications. Her last supervisory position with the firm was Office Manager. She launched her high technology career as an Inventory Supervisor for Radio Relay Corp., located in Hicksville, NY.

Caracappa is a native of Long Island. She studied elementary education at the State University of New York at Cortland. She is married and has two children.

In-Touch Management Systems, Inc., based in Melville, NY, was founded in 1982 and is an industry leader in developing software and supplying computer management systems for the paging/NPCS industry. The company's In-Touch II system integrates seamless switch/terminal interfacing, billing, inventory, and accounts receivable functions for paging operators. In-Touch II is designed with no limits open architecture and hardware/operating system independence, allowing maximum flexibility and seamless scalability. Today In-Touch Management Systems services paging/NPCS carriers and resellers throughout the U.S. and in 17 countries in Europe, Central America and South America.

Return to: 1999 News Releases