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Return to: 1999 News Releases
MELVILLE, NY, Nov. 20, 1999 -- In-Touch Management Systems, Inc. announced today that the In-Touch II system has been successfully installed at Aquis Communications Group, Inc.
According to Lynn Szafran, Aquis Communications' vice president of operations, the company's previous system was 'high maintenance' and required an in-house support staff.
"We decided to transfer our existing billing system and use In-Touch II," Szafran said. "We wanted a company with a solid, stable track record and a system that provided us with excellent security, reporting capabilities and flexibility."
Szafran added that a number of In-Touch II features have proven very useful for Aquis Communications. The 'reseller interface' allows Aquis Communications resellers and agents to perform pager maintenance on specific unit inventory and be automatically billed by the carrier based on their contract.
"We're using it with our Web site to have online activations, disconnects and invoice payments," he said. "It provides us with sophisticated inventory control, keeping track of equipment and telephone numbers, and reporting on in-use, aging and available numbers."
In-Touch II is also providing Aquis Communications with pending, current and 30, 60, 90, 120-day account balances, collection and disconnect notices, and automatic service suspension.
"The reporting capabilities give us the data we need to effectively service our customers," Szafran said. "In-Touch II even gives us online account ledger histories and invoices for display, reprint or fax."
Dedicated to becoming a leading provider of a full-range of telecommunications services, Aquis Communications Group, Inc., currently offers national, regional and local messaging services to customers in the Northeast and mid-Atlantic areas. The company also offers Internet access and virtual private network services.
Headquartered in Parsippany, NJ, Aquis Communications maintains offices in Freehold and Mount Laurel, NJ; New York, NY; Baltimore, MD; Washington, DC; Richmond, Tyson's Corner and Norfolk, VA; and Pittsburgh, PA. Aquis purchased the paging assets and operations of Bell Atlantic Corporation on Dec. 31, 1998 and merged with a wholly owned subsidiary of Paging Partners Corporation on March 31, 1999. On June 14, 1999, the company announced a definitive agreement to purchase the paging assets of Francis Communications I, Ltd.
In-Touch Management Systems, Inc. (http://www.itms.com), based in Melville, NY, was founded in 1982 and is an industry leader in developing software and supplying computer management systems for the paging/NPCS industry. The company's In-Touch II system integrates seamless switch/terminal interfacing, billing, inventory, and accounts receivable functions for paging operators.
In-Touch II is designed with no limits open architecture and hardware/operating system independence, allowing maximum flexibility and seamless scalability. Today In-Touch Management Systems services paging/NPCS carriers and resellers throughout the U.S. and in 17 countries in Europe, Central America and South America.
Return to: 1999 News Releases