More news releases by year:
Return to: 2000 News Releases
MELVILLE, NY, Sept. 15, 2000 -- In-Touch Management Systems has established a strategic alliance with Shawnee, KS-based Brooklyn Group, Inc.(http://www.brooklyngroup.com), a full-service consulting firm specializing in information technology and retail marketing. Sam Miles, vice president-sales & marketing for In-Touch, made the announcement.
In-Touch is providing the Brooklyn Group with the latest version of In-Touch II, the company's business management system, pager provisioning interfaces for carriers who support resellers, and an active database for each established Brooklyn Group ASP client. This will allow the Brooklyn Group to offer In-Touch II features to its paging support product that they will provide to their clients through an ASP agreement.
"The alliance adds value to our clients as well as increasing market share and revenues for both companies," said Alan J. Hills, president of In-Touch. "It allows for a wireless agent to have a stable platform to activate and manage billing for their paging subscribers using the Brooklyn Group product powered by In-Touch II."
Douglas D. Whittenburg, president of The Brooklyn Group, added that traditionally, wireless resellers have had to come up with their own billing mechanism, dial into a carrier and double enter all client information into their own system and carrier's system.
"Now there will be a single point of entry and they will be able to capture, track activities and handle billing seamlessly through In-Touch II," he said. "The reseller also doesn't have to manage the system, software or servers - this is done by us. They simply pay us a flat monthly rate per paging subscriber. In return, resellers have a system that can be accessed over the Internet. Customers also have access to the servers we operate and they can instantly activate customers."
The Brooklyn Group is providing the new service as part of its suite of services known as 'PAR' - Provided Applications for Retail. The firm now provides resellers with a complete suite of software to manage their business - paging, accounting, inventory, point of sale and carrier commission management.
"With In-Touch II, we're helping wireless resellers integrate these processes into their business, which enhances revenues and reduces operational costs," Whittenburg said. "We can send a page automatically to a customer notifying them of a bill or a past due notice. We can keep them from having to add expensive IT staff. They get revenue enhancement by having the customer database on site - they can do direct marketing for instance. It also reduces subscriber turnover."
In-Touch Management Systems, Inc., based in Melville, NY, was founded in 1982 and is an industry leader in developing software and supplying computer management systems for the paging/NPCS industry. The company's In-Touch II system integrates seamless switch/terminal interfacing, billing, inventory, and accounts receivable functions for paging operators. In-Touch II is designed with no limits open architecture and hardware/operating system independence, allowing maximum flexibility and seamless scalability. Today In-Touch Management Systems services paging/NPCS carriers and resellers throughout the U.S. and in 17 countries in Europe, Central America and South America.
Return to: 2000 News Releases